Thursday 29 April 2021

Welcome to my home town: Bodmin beyond the Beast and Jail

 (Written for The Independent, originally published here.)

This storied Cornish town has long suffered from a dark reputation – but it’s finally finding its feet, says Will Marlow.

When I tell people I’m from the Cornish town of Bodmin, many ask excitedly if I’ve ever seen the so-called ‘Beast’ of Bodmin Moor. Cornwall’s version of Bigfoot or the Loch Ness monster is a – sometimes phantom – big cat that preys on the local livestock. It’s been the subject of many a blurry photo and unverified sighting since I was a kid, but was the least of my worries while I was growing up there.

Hunkered down in a valley, Bodmin’s ominous-looking police station looks down on the town from one side while the distinctive Sir Walter Raleigh Gilbert monument looks down from the beautiful Beacon Nature Reserve on the other. These two structures perhaps better represent my home town’s enduring reputation – as a place that struggles with drug crime, and as somewhere better known for what it used to be.

Bodmin’s dark reputation within the county was probably formed when it became the home of the County Lunatic Asylum in the early 19th century. Later the hospital was named the more palatable St Lawrence’s, and my parents worked there throughout my childhood, giving the young me some empathy for people with mental health issues.

To most locals though, the sprawling hospital was a ‘scary’ place, with its classic horror-film-asylum look and tall stories about its inhabitants. It was joined in the town by another fearsome-looking building, one with supposedly more ghostly inhabitants – the Bodmin Jail. It’s been a tourist attraction for as long as I can remember, rundown when I was young: badly dressed dummies acting as the building’s former prisoners, and bats and weeds taking over the more ruinous parts. 

The Jail gave me the first inkling that Bodmin had a more colourful history than the tired town I grew up in suggested. As someone who will take to city streets to exercise my democratic right to protest, it gives me pride that my home town launched a number of uprisings against the policies of Tudor kings. All failed, but you have to admire their spunk. The people of Bodmin do – each year the town celebrates its part in the 1549 Prayer Book Rebellion with Heritage Day in July.

I would take part in Heritage Day as a child, dressing up in 16th century garb and dancing with the other school kids up the high street to the tune of Bodmin Riding – a tune I could hum to you to this day. Sunny days were also spent with my friends walking and cycling around the Beacon Nature Reserve (“the Beacon”), and up and down the Camel Trail, a 17-mile former railway line that takes walkers, cyclists, runners, and horse riders to Wadebridge and then on to Padstow.

But these sunny memories are outnumbered by those couched in Cornwall’s infamous grey drizzle. I would often use those same Beacon lanes to avoid school bullies on the way home. And I grew up in uncomfortably close proximity to drug crime and the town’s dark underbelly. It wasn’t unusual to find myself at a friend of a friend’s place where someone was taking heroin.

Bodmin wasn’t for me, for those reasons and more. Like the smalltown boy in Bronski Beat’s famous song, I left at 18 with everything I owned in a case. As a budding young gay man, I wasn’t going to find the answers I needed there. 

It took a pandemic to bring me back. When the country shut down, many of the reasons I lived in London – the music, the history, the gay culture, the food, and, most pressingly, the work – were taken away. The city suddenly felt as oppressive as Bodmin had when I was growing up. For the first time in my life, my home town seemed to offer some solace.

I’ve returned to a changing town. While many of its issues remain, it no longer has to be the town tourists drive around to get to the rest of Cornwall. The looming buildings have been transformed – St Lawrence’s is now a leafy residential area – and I can see the beginnings of a town easing towards a more prosperous future. 

Visit Bodmin once travel restrictions ease and in the future you might be able to say you went before it was … dare I say it … fashionable.

Bodmin Jail Attraction and Hotel

Gone are the lousy mannequin prisoners of my youth. Now, Bodmin Jail is an £8.5 million immersive experience that opened in October last year. You can learn about the harsh lives of the prisoners, take the ‘Dark Walk’ to get a taste of the wider county and its long history of miners excavating the windswept countryside and smugglers navigating the rugged coastline. If you’re game, you can also follow in the footsteps of the condemned – to the fully working Victorian Hanging Pit.

The rest of the ruins have also been converted in recent years – into the long-gestating Bodmin Jail Hotel, which finally opens its doors for guests on 17th May. It was a hard building to renovate: drills weren’t strong enough to drill the limestone walls, there were no copies of the original plans, and one of the biggest bat populations in the UK lived there (they now have a new roost on the site). Five years and £40 million later, Bodmin now has a beautiful and highly unusual 4-star hotel to draw tourists in.

Up the Beacon and Down the Camel Trail

The lanes around the Beacon Nature Reserve weren’t very tourist-friendly when I was skipping school in them, you had to know your way around. Now though, they’ve been tidied up and given signage, which takes the fun out of it for me but will make navigating them easier for you. Parts of the hill are closed off to benefit local wildlife, but there’s plenty of wild and windswept greenery you can traipse through.

Since I’ve been back, I’ve relived feeling the wind in my hair cycling down the very steep hills from the Beacon to the Camel Trail. The abandoned concrete pipes at the start of the Trail that my friends and I would hang out on are long gone. Now, there’s a car park and a map that will direct you along the old railway line, following the beautiful tributaries of the Camel River.

Food and Drink, But Mostly Drink

One thing Bodmin has never been lacking in is pubs, and there’s some great ones. Ten minutes down the Camel Trail is the Borough Arms, which is well-known for its carvery. Back in town you’ll find the Mason's Arms, a proper locals’ pub, but welcoming, with low ceiling beams and a living room atmosphere. There’s also an actually-quite-nice Wetherspoons, the converted Chapel an Gansblydhen (locals naturally call it “Spoons”). Down the other end of town is the Hole in the Wall, another cosy pub with chatty locals. Ask them about the pub’s mascot, the taxidermied lion you’ll see on the way in. 

Quality eateries are harder to come by in the town, it’s mainly takeaways and pub grub. But the exception is the high-end Flory Restaurant on the town square, serving a Spanish-inspired menu with Cornish ingredients. There are also a few cafes (selling pasties, naturally) and cream tea at the Camel Trail Tea Garden.

Bodmin’s Past in The Present

There are two museums in the town: one about Bodmin itself, and the better-known Bodmin Keep, which explores Cornwall's military history. Near the latter is Bodmin & Wenford Railway, a 1950s-style train station from which you can take a pleasingly windy 2-hour steam railway journey. Plus, for a glimpse of Bodmin’s prettier past, a short drive will take you to National Trust property Lanhydrock House, whose beautiful garden I ran around in many times as a kid.

Tuesday 30 March 2021

Rebuilding your resilience at work after burning out from stress

 (An unpublished blog written for Hoxby – a freelance collective with a focus on flexible working.)

Not everyone is born resilient, a lot of us build it through experience. And sometimes the 'bounce-backability' we develop is weakened by stress. Writer and digital content manager Will Marlow explains how he’s rebuilding his resilience after burning out.

In 2019 I reached breaking point. I sent an email to a colleague angrily explaining why my team hadn’t done the piece of work he kept asking about. I told him he should be aware of the difficulties we were facing at the moment. I told him he should cut us some slack. Of course, I immediately regretted it. It was over-the-top, unnecessary and woefully unprofessional. I realised I was no longer in appropriate control.

Two things about this incident told me I had a bigger problem than just my huge workload to solve. Firstly, techniques I had learnt over the years to manage anger or frustration at work were no longer working. I didn’t delay my response and take some deep breaths. I didn’t go for a walk and respond when the anger had gone. And I didn’t ask myself the key question that can immediately burst a swelling bubble of frustration – will I care about this in five years’ time? (Answer: I can’t remember what the piece of work was just two years on!)

Secondly, this was a colleague I got on with. He wasn’t a colleague whose approach to work differs so much you have to work at working together. This was a man I’d had many honest and useful conversations with, an ally in the office if you like. That I’d lost my temper with him told me that something had gone very wrong. Stress was overwhelming me.

The signs of burnout

Often, you’re unaware of a workload growing into full-blown chronic stress. It happens gradually. My busy workload became a highly stressful job through a series of unfortunate events and bad timing, most of which I had no control over (more on that later). I took on more responsibility than I could handle – some of it (with hindsight) unnecessarily. It seemed like the right thing to do at the time. But there were clues it was very much not the right thing.

Unable to relax or sleep

I would have stress dreams where I would find myself working again at my first job, but completely unable to do the things I used to do with aplomb. When I was with friends, I’d find myself talking about work all the time; nothing else got a look in. I’d skip the gym as my brain was so tired; I just wanted to slump on the sofa and zone out. Work polluted everything.

Unable to organise

Without realising it was happening, I’d lost control of my working day. There’s a difference between being flexible and just being reactive. I became the latter, finding myself busy all day without ticking much off my to-do list. I lost perspective and my ability to prioritise. Attempts to organise my time no longer worked because I felt overwhelmed.

Unable to appreciate the wins

I became increasingly negative about the work both I and the organisation were doing. I was lucky enough to spend some time with a career coach last year and it was a revelation to me to have someone point out all the stuff I did achieve in the past few years. I hadn’t really noticed. 

Instead, I became focused on what hadn’t been done yet, what should’ve been done better, or what couldn’t be done. When things were completed, I just ticked them off and moved on to the next thing. I no longer had the space in my head to reflect on work that was done and done well; to understand and appreciate that I was achieving things.

That negativity inevitability spilled into work conversations. I wasn’t the only one – we all like a bit of a moan or rant about difficulties at work. Indeed, I’d say those conversations are useful to 1) keep you sane, and 2) facilitate problem-solving. But a constant stream of negativity becomes unhelpful, and reflects on you badly. I’d find that even when my pointing out a potential issue prevented that issue occurring, I was still mulling over the other things that nearly caused that issue. I’d lost the ability to acknowledge and enjoy when a problem was solved.

Unable to care about the work

For me, this came in the final stages of being overwhelmed by stress. I plummeted from caring too much to not caring at all. For someone who prides himself on being a conscientious and helpful colleague, this was devastating. But my drive had left me.

Returning to resilient working – and enjoying work!

I’ll be honest – recovering from burnout isn’t easy. Prevention is always going to be the better option. If you get even a hint of any of the above happening to you, then apply all of the following without hesitation. Resilience is key to everyone’s working life – not least in the past year and as we continue to work through the upheaval of a global pandemic.

Prioritise your physical and mental health

Where I would skip the gym in favour of trash telly for my tired brain, I’ve since learnt to separate these elements of my life. Rather than allow work to affect my exercise routine, I switch from Working Will to Exercising Will. My focus shifts to exercise rather than remaining on work after I’ve switched the computer off.

Factoring time for rest and renewal is a key part of maintaining your physical and mental health. Working long hours and weekends is a key factor in burnout. Understanding when and for how long I’m at my most productive has been so useful in managing my workload, and is why I was drawn to Hoxby’s ‘workstyle’ philosophy. I’m not a morning person, but I do power up naturally around 11am. Plus my brain is oddly creative between 11pm and 1am! Being aware of that has helped me work out the best times to rest through the week.

Other health tips you might have heard many times before – because they work! Move more, eat healthily, cut back on caffeine and alcohol, practice mindfulness or meditation, have good sleep hygiene (such as not looking at screens before sleeping). All of these have helped me rebuild my resilience.

Approach and respond to things positively

Easier said than done! But I have been learning how to question the negative attitude and responses that became ingrained when I was stressed. I now ask myself, is there another way to look at this situation? It sounds cheesy, but… is this a problem or an opportunity? I’ve found that optimism facilitates resilience, pessimism eats away at it.

I’d allowed less friendly work relationships to deteriorate when I was burning out. Some colleagues became obstructions in my mind, rather than people with shared business goals. Positive communication with all your colleagues – and being able to ask for and offer help – is essential for avoiding bad days at work.

One tactic I’ve learnt (or relearnt) is approaching situations or conversations (especially potentially difficult ones) neutrally. Rather than go in to something expecting a battle, go in with no expectations. It makes for much nicer and more useful conversations. 

Another tactic is letting go of what I think ‘should’ be happening. Whether something ‘should’ or ‘should not’ take place, the reality is sometimes different. I’m learning to accept that when it happens and take things from there. It saves a lot of time and argument.

Know what’s important to you – and what you can control

You have a huge amount of resilience when you care about the work you’re doing. But I lost focus on what my goals at work were; I became overwhelmed by the bigger picture – things I had little influence or no control over. I’m learning now how to keep my focus on what is important to me, what I can influence, and what is achievable. 

Many people get stressed about making mistakes at work as well. One thing I have long understood is that a mistake is always something to learn from. You’ll gain new information about your client, customers, colleagues, organisation, yourself – or all of them! I’m also learning to remember that failure isn’t permanent – there will be successes and triumphs to come.

I’m more comfortable asking questions now as well – you don’t know what you don’t know, but you can control that by asking questions. Scarily, the more knowledge I do gain the more I realise how much more there is to learn about the world. I have 25 years left of my working life; even learning every day I’ll have barely scratched the surface when I retire. And that’s okay.

Find out more about how Hoxby's experts can help your HR team develop a happy, fulfilled, and highly productive workforce. And discover how The Hoxby Foundation is popularising #workstyle – flexible working that everyone can access, no matter their challenges in life.

Wednesday 26 February 2020

How can your brand have a more meaningful impact during Pride Month?

 (Written as a LinkedIn blog, originally published here.)

Wrote some words to help straight people have a better understanding of what #PrideMonth is and how a #brand they work for can contribute more meaningfully to the movement.

As 2020 continues apace, many communications and marketing teams are thinking about how their brand can support Pride Month in June. Pride Month – a period of both celebration and raising awareness for the LGBT+ community – has become a key part of many brands’ marketing calendar, with rainbow versions of brand logos and branding now a common sight throughout June.

For many LGBT+ people, the superficial sight of the now well-known Pride flag, incorporated into familiar or favourite brand logos, is indescribably pleasing – a sure sign of the huge leaps of progress we’ve seen for LGBT+ people in recent decades. But dig just a little bit into the detail of the campaigns, and they can prove to be, at best, confused and naïve, at worst, hypocritical or meaningless.

It’s not surprising. With straight people being the main driving force behind these campaigns, there’s a big knowledge gap in understanding exactly what Pride is, what it means to people, and how their brand can join and encourage the momentum of what is a now a hugely successful movement.

A straight friend of mine who works for a large PR firm recently got in touch for some help with a pitch to a client, a well-known transatlantic brand. Last year the brand had engaged with Pride, which included changing their name to a mildly amusing LGBT+ pun. But the campaign was unable to show any real benefit for LGBT+ rights. It’s engagement with Pride Month had proved superficial only. My friend wanted to propose something more meaningful, but was clever enough to acknowledge she wasn’t really aware of the issues. As a friend of hers who is a G in the LGBT+ alphabet*, did I have any ideas?

What is Pride?

For me, I’ve been immersed in an understanding of Pride from when I first came out – I went to my first Pride parade in London in 1997. It was both empowering and a huge amount of fun (themes we’ll come back to below). I’ve been to many Pride celebrations in different cities around the world since then. As such, it’s easy for me to take for granted that straight people will just get it, but a lot of the time they don’t. A prime of example of this was last year’s astonishing development of a ‘Straight Pride’ in Boston, which wholly and aggressively missed the point of Pride.  

So, for straight people managing a brand and wondering what on earth they can do this June to engage with Pride Month, first you’ll need a bit of context – some Pride 101.

Pride started off as a protest movement, much in the same way as the women’s or civil rights movements. We mark it in June as that’s when the Stonewall riots, a key turning point in LGBT+ history, happened back in 1969 (although Pride events do take place across the UK and the world from spring well into autumn). The first Pride march in London took place in 1972 – part of a growing public demand from LGBT+ people for social and legal recognition in this country. Pride marches remain just that in many other countries where it is illegal or not tolerated to be LGBT+.

Celebration vs education

Here in the UK Pride has evolved into a number of things:

  1. a celebration of the change and progress that has occurred,
  2. an opportunity to maintain the visibility we now have in society (where women are quite obviously women, BAME people are quite obviously BAME people, LGBT+ people can easily blend into society and be forgotten – we need these events and ongoing media coverage to remind people ‘WE EXIST’ (a common phrase used in rights campaigning)), and
  3. an opportunity to make each other and straight people more aware of the ongoing issues that LGBT+ people here and around the world face today.

1 and 3 can conflict with each other and sometimes cause disagreement in the LGBT+ community about the tone and purpose of Pride. Part of this debate is around the inclusion of big-name brands in Pride parades – which dominate them with huge, colourful floats blasting out pop songs – and brands waving the rainbow flag in their marketing during Pride Month. On one side, this is great – validation and acknowledgement from the mainstream, perfect for element no 2 – and it is an incredible, validating experience for the LGBT+ employees and customers of that brand.

On the other side, brand activity and the carnival, party element of Pride can drown out element no 3. Brands embrace the celebration aspect so whole-heartedly, it’s easy to forget 1) the huge problems that have been overcome, and 2) the huge problems that still remain. At best it’s naïve, at worst it’s willfully ignorant and jumping on the bandwagon to cynically capture the attention of the many LGBT+ people with disposable cash (the ‘pink pound’, as they say).

A good example of a brand missing the point is Barclays’ work with diver and Olympian Tom Daley in 2017. He went to his first Pride sponsored by Barclays and was posting videos and photos from the day on his social media channels. Knowing the importance of your first Pride as an out gay man, I shudder at the cynicism of this, capitalism at its most invasive. But I don’t think either party was to blame per se – there was clearly a lack of knowledge about the complexity and meaning of Pride.

The comedian Joe Lycett also took umbrage with Daley's posts, feeling it wasn’t in keeping with the spirit of Pride, and started hash-tagging other banks under Daley’s social posts. Subtle and silly, but he felt he’d made his point and left it at that. But then other people started doing it as well! It became something of an issue. Lycett does a very funny skit about it in his recent stand-up show, which I won't ruin here. 

If you watch Daley’s YouTube video about the day, you can see Lycett’s point. Barclays chose a nice-looking, married, middle class white gay man and got him to film the nice, middle class Barclays staff and the mostly straight crowd having the best time evs at Pride. But Pride is so much more diverse and eye-opening and political than what you see in Daley's video, which generously features an occasional shot of a drag queen.




We don’t even get to hear what Daley’s husband says in his speech at Trafalgar Square, just him geeing up the crowd. There’s zero sense of element 3 of Pride, which is arguably still the most important element. Someone watching Daley’s video will only come away with the sense that LGBT+ rights is job done, good for them.

What are the issues that LGBT+ people face and how can brands help?

There’s lots of ways brands can contribute in more meaningful ways to counter the potential cynicism of their involvement. When I was working at Cifas, rather than just stick a rainbow version of the logo on social, we published comments from the CEO about the work he’s doing to promote diversity and inclusion (D&I) in the organisation. We felt the acknowledgement of Pride needed to have some meaning behind it, that it needed to reflect the organisation's behaviour towards minorities. Cifas was doing meaningful work around D&I, so why not talk about it?

D&I has become a key focus for many companies. For LGBT+ people specifically, the business case for enabling talented LGBT+ people to be themselves at work is clear – they work better and are more productive. What is your brand doing in this area? Rather than D&I remaining just an internal discussion, be public about it. That way more talented LGBT+ people will be drawn to work for the company in the future. It is a key internal discussion you can leverage as well – e.g. what D&I guidance is given to customer-facing colleagues? Can a lesbian couple expect to be treated as a straight couple? Will a trans person feel welcomed and safe in the hands of your brand? If so, why not reflect that in your marketing and PR?

D&I doesn’t have to be a conversation just for Pride month either, there’s no reason not to talk about it all the time. But also with LGBT+ rights, there’s other awareness touchstones through the year – this month, February, is LGBT History Month in the UK, perfect for talking about the things that have been achieved so far. There's International Day Against Homophobia, Transphobia and Biphobia on 17 May. Then there’s Coming Out Day on 11 October, which gets a huge amount of traction on social. Coming out is a hugely complicated and difficult process that straight people won't be able to fully comprehend – there’s nothing you go through that’s similar. Helping achieve a better understanding of that is useful for LGBT+ people in engaging the sympathy and support of straight people.

There’s also a lot of campaigning done around getting the support of straight people in progressing LGBT+ rights. We can’t do it on our own, and it’s mostly straight people that will drive changes in the law and in society. Also, it’s more powerful when a straight person calls out homophobia than when we do it – it says more clearly: this is socially unacceptable. Straight people that are motivated to stand up for LGBT+ rights, or willing to normalise LGBT+ people in society, are called ‘allies’.

I have a particular straight male friend who fits this bill. One of the many reasons I’m friends with him is his willingness, seemingly instinctual, to normalise my sexuality – not just with me, but in front of his other friends. He’s made me feel more comfortable in social situations where I might otherwise just stay quiet and not get too involved. I know he’s got my back. Normalising LGBT+ people for straight people, and then getting them to normalise us for other straight people, and calling out homophobia and discrimination when they see it, is a key piece of work in gay rights. It’s the only way things will get better.

Another big issue for LGBT+ people here in the UK is mental health. We grow up feeling unsafe and feeling shame, in constant fight or flight, which is embedded during childhood. It manifests itself in adulthood in many ways – depression, drug problems, sex addiction, etc. There’s a fantastic book I’m reading at the moment called Straight Jacket by Matthew Todd about overcoming the legacy of shame. And that’s why it’s called Pride – to counter our feelings of shame, if only for one day. So, if your brand has any kind of social responsibility programme, supporting charities that tackle LGBT+ mental health issues would be something worth talking about.

Trans rights is another key issue. Some people seem to have accepted that homophobia is no longer socially acceptable and moved their bigotry over to trans people. The debate centres around: is a trans woman a woman, is a trans man a man – what toilet do they use? Even progressive hero JK Rowling has joined in, disappointingly. As such it’s probably a more difficult issue for brands to engage with, but that doesn’t mean they shouldn’t – at the same time, trans people are becoming very visible and successful in the mainstream: Caitlyn Jenner, Eddie Izzard, Sam Smith, Laverne Cox, to name a few. And while not trans, but certainly playing with ideas of gender, the success of RuPaul’s Drag Race makes it clear that a mainstream audience will engage with something different if it’s presented in a way they understand – in this case a reality show. Again, donating to trans rights charities or campaign groups as part of social responsibility programme, and making trans people feel seen and welcome in your marketing, would be something worth talking about.


Internationally, it’s a mixed affair for LGBT+ rights. 27 countries have made same-sex marriage legal, and 43 countries recognise homophobic crime as a hate crime, but in 70 countries same-sex sexual activity is still a crime, and in 9 countries you can actually be put to death for it. Amnesty has a good global overview, including a bit on why LGBT+ rights are important. In the US a key issue is treatments to 'cure' gay people (two good films about that came out recently: The Miseducation of Cameron Post and Boy Erased), and the rolling back of LGBT+ rights by the Trump administration. But I’m guessing most readers of this will be focusing on UK campaigns. Hopefully the above has given you enough to chew on.

Obviously, it’s hard to give you specific ideas – only you know your brand and how it can collaborate with the Pride movement. But hopefully a better understanding of that movement triggers some ideas for you – ideas that will have a more meaningful impact on the progression of LGBT+ rights. I’m here if you have any questions, and I’d be very pleased to hear how you do this June.

* How you refer to the LGBT+ acronym in your communications is an editorial decision. It has a varied and highly political history, with some versions having 11 letters. The difficulty of including all the different ways people might identify themselves suggests to me that labelling something as complex as sexuality or gender is a non-starter. But for now we’re still in the business of labelling things to help people understand them – labels are still useful. I go for the acronym LGBT+ as most people know and understand those four letters and you’re still acknowledging that there are more identities out there in need of recognition.

Thursday 14 November 2019

Why we should #SaveTheOA

Just smashed through the rest of Part 2 of The OA, such a brilliant TV show. It had me looking up ‘transference’, which led me down a Wikipedia warren to Freud’s views on homosexuality, Havelock Ellis, eugenics, the Nazis and eugenics, the US and eugenics (man, they were well into it before the Nazis came along), JH Kellogg, and a reminder of the greatest fact of all time - that Kellogg invented cornflakes to dampen people’s urge to masturbate.

It also had me googling Pyramus and Thisbe, which taught me about Ovid’s epic poem Metamorphoses, previously unknown to me, and led me through how we ended up with Shakespeare’s Romeo and Juliet, which I’d always thought was his story. All this from watching American fantasy drama The OA.

It also had me looking up liminal thinking, liminality, liminal beings – such as centaurs, ghosts and cyborgs – and the work of cultural anthropologist Victor Turner. Turner’s words offered me a new lens through which to view my ongoing depression, as this writer used it to view her grief: ‘Turner defined liminal individuals as “neither here nor there; they are betwixt and between the positions assigned and arrayed by law, custom, convention, and ceremony”. But Turner gives hope by referring to “betwixt and between” through the concept of the “realm of pure possibility.”’

Rather than view my depression as something through which I’ll continue to wade for the rest of my life, I can view it as a threshold through which to pass, something betwixt and between what went before and what will come next.

You don’t get that from many TV dramas. But The OA is so well thought out, so thoroughly researched and structured, it offers up a real-life cultural puzzle to unpick that’s almost as compelling as the puzzle in the house that the characters are trying to solve. That Netflix have cancelled it is such a shame given that both the world it’s created and the storytellers behind it are just beginning to show their potential.

I hope there is some way we will get to see Part 3 of The OA, and hopefully much more. I hope that the obvious love on social media for the show will cause Netflix to rethink their decision. Shows like this don’t come along very often. Please don’t leave us betwixt and between.

Thursday 17 October 2019

Leaving Facebook

The Cambridge Analytica scandal should’ve been enough really, to make me want to abandon Facebook. It was clear evidence that we were sharing personal information with an organisation that had no regulations around what happened to it, and didn’t seem to care. It was clear evidence that it was our personal information that Facebook traded in, not the modicum of advertising you see dotted around the website.

But I stayed, buoyed along by the ease with which I was able to keep in touch with people close and far away. It seemed so innocent when I logged in – pictures of my nephews’ smiling faces, friends running marathons, my sister training her dog, friends sharing useful information about living a greener, more environmentally life in a world built to do the exact opposite. What could possibly be wrong with all that?

The news kept coming, however. We can now attribute the work of Cambridge Analytica to the presence of Donald Trump in the White House, a racist and a liar whose navel-gazing and inept approach to politics now has him causing a multitude of unnecessary deaths in the Middle East. But they’re not American deaths so that’s okay.

I digress. Reporting on Vote Leave, the organisation given the job of campaigning for the leave side in the UK’s 2016 EU referendum, revealed it had spent millions on targeted Facebook posts – using often inaccurate but always emotive words and memes to fire up those voters who were either unsure what to vote, or weren’t previously even intending to vote.

As such, here in Britain we now live with chaos, ineptitude and divisiveness that just wasn’t there before 2016. Or where it was, it was contained and work was being done to improve things. We now live with an open, gangrenous wound that splits families and friends at the slightest mention of the word ‘Brexit’. And we are led by another racist and liar who has only his self-interest at heart.

And aren’t the racists loving it. Two of the leaders of the free world are openly racist and get away with it, so now they can to. To see news footage of Bulgarian ‘football fans’ making Nazi salutes and monkey noises at the England players is incredibly distressing. We’re going back, not forwards. Back to darker times, not the mythical better times the Brexiteers would have you believe.

It’s not all Facebook’s fault, of course. This ongoing upheaval is a perfect storm of many factors. But Facebook is a large factor, and one I have some control over. The positive aspects of using the site fade with every login. Many of my close friends have departed it in the past year, or just stopped using it. Most of my friends and family I keep in touch with over WhatsApp and, of course, in real life. (I’m aware WhatsApp is owned by Facebook, but it has proven less insidious so far, and I will happily jump ship once something better comes along.)

But what of those people who you only keep in touch with via Facebook, you might ask. I think losing touch with people is okay – it happened all the time before Facebook came along. I don’t think it’s necessary to keep in touch with everyone you meet, whether it’s old school friends, former colleagues, or a friend of a friend you’ve had a few good nights out with. If I see you out-and-about I will say hello and find out what’s been going on in your life, that won’t change. If anything, it will make it more pleasurable. A nice surprise.

I expect I will miss those that post regular updates about their lives, especially those that live abroad, watching their kids (or pets) grow up. But these curated displays of lives lived at their best are no good for anyone’s mental health – your friends and family always seem to be having a better time than you. The truth is often far different when you speak to them privately – they are experiencing ups and downs as much as anyone, but sitting there comparing your life to what is presented on Facebook is a mistake that is all too easy and tempting to make.

I’ll miss those that are ‘good’ at Facebook as well, those that post regularly and engagingly, with good humour and pathos, inviting informative and entertaining conversation. Unfortunately, they are the exception that proves the rule – Facebook is not a place for discussing, questioning, and learning something new. It’s a place to shout your opinion, shoot people down, and get offended at the slightest hint someone might disagree.

So, it’s not Mark Zuckerberg’s quiet meetings with right-wing influencers that has finally moved me to #DeleteFacebook. I’m actually quite admiring of that. He said himself when interviewed by Congress that Big Tech companies are naturally more left-wing environments. That he is trying to engage people “across the spectrum on lots of different issues all the time”, is an ideal way to counter the divisive rhetoric of many of our current leaders. “Meeting new people and hearing from a wide range of viewpoints is part of learning,” he says. “If you haven't tried it, I suggest you do!” He’s not wrong.

And yet his website isn’t built to nurture that, quite the opposite. It enables you to create a bubble in which all of your opinions are validated for you all of the time, and if anything counters that you can silence it quickly with a tap of your finger. There’s no need to engage with anything uncomfortable any more – even if it’s factually correct.

Presidential candidate Elizabeth Warren’s recent baiting of Facebook’s advertising ‘standards’, an attempt to force them to be more diligent in fact-checking political adverts in the run-up to the 2020 US election, showed how unwilling the company is to take any responsibility for misuse of the immensely powerful tool they’ve created. It’s their wholly unsatisfying response to Warren’s challenge that has finally broken me. If they can’t find ways to regulate this monster they’ve created, to stop it from bending reality so much that the societal system we have become so accustomed to starts to break in deeply unsettling ways, then I want out. I’m pushing the eject button.

We all should really. It’s the lack of meaningful reaction from Facebook users to the reveals of how our personal data is being used that keeps the company assured in its lack of action. If we don’t care, why should they? Only a substantial exodus would prod them into more accountability. But I understand why you don’t want to leave – it’s a very hard habit to give up.

I’ve had a good 12 years (!) on Facebook. I’ve laughed a lot, had my heart warmed, and shared some of the best moments of my life with the people I care about who couldn’t be there. And I’ve done all the awful, unhealthy things as well – cyber-stalked exes, befriended school peers to see how fat they’d got, aggressively shot down the opinions of friends of friends with whom I disagree. I won’t miss that ‘benefit’. It never got me anywhere good. But also, Facebook has maintained and renewed friendships I might otherwise have lost, and I am enormously grateful for that. Now though it’s time to find new ways to do that, ways that don’t contribute so much damage to the world around us.